Privacy Policy.

Last updated: 05/12/2025

1.Introduction

Opsura (“we”, “us”, or “our”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.opsura.co.uk or engage with our services.

By using our website, you agree to the practices described in this policy.

2. Data We Collect

We may collect:

Information you provide

  • Name

  • Email address

  • Contact details

  • Business name and role

  • Information submitted via forms (e.g., enquiries, service requests)

Information collected automatically

  • IP address

  • Browser type

  • Pages visited

  • Time spent on pages

  • Cookies and tracking technologies

Information from third parties

  • Analytics providers (e.g., Google Analytics)

  • CRM or automation tools if integrated

3.How We Use Your Information

We use your data to:

  • Respond to enquiries

  • Provide CRM, automation or operational services

  • Improve our website

  • Send service or marketing communications (with your consent)

  • Maintain internal records

  • Meet legal and regulatory requirements

4.Legal Basis for Processing

We process your data based on:

  • Consent – when you submit forms or subscribe

  • Contractual necessity – when we provide services

  • Legitimate interests – improving the website or customer experience

  • Legal obligations

5. Sharing Your Information

We may share your data with:

  • Trusted service providers (e.g., CRM tools, analytics providers)

  • Legal or regulatory authorities, if required

  • Contractors or consultants supporting our operations

We do not sell your personal data.

6. Data Storage & Security

We use appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access.

7. Data Retention

We keep your data only as long as necessary for:

  • Providing services

  • Legal or regulatory compliance

  • Business record-keeping

8. Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion

  • Withdraw consent

  • Restrict or object to processing

  • Request data portability

To exercise your rights: hello@opsura.co.uk

9. Cookies

We use cookies to improve website performance, analytics and user experience. See our full Cookie Policy below.

Cookie Policy

Last updated: 05/12/2025

Opsura uses cookies to improve your browsing experience and analyse website usage. By continuing to use our site, you consent to our use of cookies.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the site function and remember your preferences.

2. Types of Cookies We Use

Strictly Necessary Cookies

Enable essential website functionality. These cannot be disabled.

Analytics & Performance Cookies

Help us understand how visitors use the website (e.g., Google Analytics).

Functionality Cookies

Remember your preferences (e.g., form information).

Marketing/Tracking Cookies

Used for advertising or remarketing (only if used—delete if not applicable).

3. Managing Cookies

You can manage cookies via your browser settings:

  • Block cookies

  • Delete stored cookies

  • Set alerts for cookie placement

However, disabling cookies may affect website performance.

4. Third-Party Cookies

Third-party services such as Google Analytics may place cookies on your device.

You can opt out of Google Analytics tracking here:
https://tools.google.com/dlpage/gaoptout

5. Changes to This Policy

We may update this Cookie Policy occasionally. Changes will be posted on this page.

Contact Us

For any questions about these policies

Email: hello@opsura.co.uk
Website: www.opsura.co.uk